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Calling all revenue cycle managers, customer needs assistance up front

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Calling all revenue cycle managers, customer needs assistance up front

Written by Mark Newton, Managing Director, Cumberland Consulting Group | April 22, 2016 |

With the rise in high deductible health plans, many patients are beginning to assume increased financial responsibility and are shopping for healthcare services to find the most cost-effective options.

In addition, the Affordable Care Act has resulted in a growing population of first-time insured patients who are making healthcare purchasing decisions and need to be educated about the revenue cycle and their financial role in the care experience.

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